Last updated: October 17, 2026.
Returns
You may request a return within 30 days of receiving your item. To be eligible, the item must be unused, in the same condition you received it, in its original packaging, and accompanied by proof of purchase.
How to start a return
Email us at solutions@automationbotx.com with your order number and the reason for the return. Items sent back without an approved return request cannot be accepted. If your return is approved, we will send you the return address and instructions.
Damaged, defective or incorrect items
Please inspect your order when it arrives. If an item is defective, damaged or not what you ordered, contact us within 7 days of delivery with photos so we can make it right at no cost to you.
Non-returnable items
Custom or made-to-order equipment, items that have been installed or used, and items marked as final sale cannot be returned unless they arrive defective or damaged.
Exchanges
The fastest way to get a different item is to return the original and place a new order.
Refunds
After we receive and inspect your return, we will notify you whether the refund is approved. Approved refunds are issued to your original payment method within 10 business days. Your bank or card issuer may take additional time to post the refund.
Contact
AutomationBotX, 1013 Lacebark Pine Ln, Brookshire, TX 77423, United States. Email: solutions@automationbotx.com. Phone: +1 346 283 9580.